Fresh Lens Reviews

Fresh Lens has an overall rating of 4.5 based on 124 reviews. Customer feedback on Fresh Lens is mixed: Fresh Lens reviewers highlight positive aspects like wide selection of lenses, competitive pricing, fast shipping, which strongly appeal to contact lens wearers looking for convenience and affordability. However, Fresh Lens is often criticized for its customer service issues, website navigation difficulties, occasional stock shortages.

4.5/5.0

124 reviews

5 Stars

16

4 Stars

4

3 Stars

4

2 Stars

0

1 Star

0

All Fresh Lens Reviews (124)
brandon1978
June 02, 2026
"All good"
Got my lenses today. Everything was right. Prescription matched, boxes were correct, no mix-ups. Happy with it. I’d order again.
Robert.mcgee
June 02, 2026
"The site itself is fine and easy..."
The site itself is fine and easy enough to use, but I’m kind of confused because my lenses were out of stock two different times. The prices are okay, so I’d probably order again, but I just wish the inventory was more reliable or clearer.
hello_romelia188
May 28, 2026
"Felt good about ordering from them"
I had a question about my order, and they got back to me quickly. The reply actually felt like a real person wrote it, not some copy-and-paste answer, which I appreciated. I just had a good feeling about how they handled everything, and I felt kept in the loop the whole time. I’d definitely order again.
robert.Coutts
May 26, 2026
"Packaging was just okay"
The lenses got here fine, so no real issue there, but the box was a little bent and the packaging just didn’t feel that neat. Not sure how to explain it, but it seemed like it could’ve been packed with a bit more care.
ChristinaCarpenter
May 19, 2026
"Comfortable contacts that lasted all day"
I ordered my contacts from canadiancontactlenses.com, they felt comfortable pretty much right away. No scratchy feeling, no dryness, and none of that annoying irritation I used to get with my old pair, which now feels like it was totally preventable.

I wear them through work and most days I completely forget they’re even in. Really happy with how comfortable they are, and I’d definitely order them again
carmine.Jimenez
May 05, 2026
"Delivery has been reliable so far"
I’ve ordered my lenses from here a few times now, the delivery has been dependable. I was in a bit of a rushed mood the first time because I was almost out, so I really appreciated that it showed up when they said it would.

One order did arrive a day later than expected, but they had sent tracking, so I wasn’t left wondering what was going on. It’s not absolutely perfect, but overall it’s been reliable enough that I’m comfortable ordering again
MarylouAlvarado_77
May 03, 2026
"Great Prices If You Catch One of Their Deals"
I ended up ordering from canadiancontactlenses.com after I came across a discount code online, i was half expecting it to either not work or come with some annoying catch at checkout. But it went through just fine, no strange errors, no last-minute exclusions, and no weird surprise fees popping up right before payment, which was a nice change.

The prices were better than what I normally end up paying for my contacts, especially once the promo was applied and the free shipping offer kicked in. I also noticed they had a sale on the exact brand I already use, so it felt like good timing more than anything, but I’m definitely not complaining. The ordering process was straightforward too, and everything arrived fine without any drama.

There is not really anything super fancy to say about it, but I was happy with the experience because I saved some money and got the lenses I needed without a hassle. I would probably check the site again the next time I’m running low, especially if they have another promo or sale going on, since that seems to be where the best value is.
mattie1997
April 29, 2026
"Faster than most places I’ve ordered from"
I placed my order it got processed quicker than I was expecting. Compared to other sites where I’m left checking my email for updates, this felt much smoother. The updates came through fast, so I wasn’t sitting around wondering what was happening. Overall, it was easy, hassle-free, and I’d definitely use canadiancontactlenses.com again
Pedro.kelly
April 17, 2026
"I had a small problem with my lens..."
I had a small problem with my lens order, so I emailed them about it. They replied fast and got everything sorted without turning it into a whole hassle... super easy. Really happy with how they handled it!
conniemitchell2630
March 31, 2026
"Works fine, but takes too much clicking"
The website gets the job done, but it felt a bit clunky to use. I was able to find my lenses and place the order, but it took more effort than it should have, with a lot of clicking around and some slow pages. Checkout was fine once I got there, so it’s not terrible, but the whole process could definitely be smoother
john1988
March 24, 2026
"Found my go-to lenses without any hassle"
In the end, I found exactly what I needed easily. They had the contact lens brands I usually buy, and I also noticed a few other options I’d been curious about comparing. Nothing complicated, just a smooth experience overall.
hello_wendy222
March 15, 2026
"Refund went smoother than I expected"
I had to cancel my order and expected the refund process to be a bit of a hassle, but it was actually handled really well. The money came back quickly, and support kept their replies simple and clear. Way less stressful than I thought it would be, so I’m happy with how it all got sorted
thomas-Faith
March 12, 2026
"I was a bit worried I’d have..."
I was a bit worried I’d have to search forever, but they had a really good range of brands and I found the lenses I use quickly. Such a relief after checking a few places.
LORD
February 25, 2026
"Better prices than my usual spot"
I found the prices to be cheaper than where I normally shop, and the ordering process was straightforward. Definitely worth checking out if you’re looking to save a bit.
james_Lopez77
February 17, 2026
"I ended up ordering my lenses here..."
I ended up ordering my lenses here because the price was better than what I usually pay at my regular shop. I’m always on the lookout for a decent deal, so that definitely made a difference. The site was easy to get through, shipping went fine, and everything showed up without any issues. For the price, I was happy with it and I’ll probably order again when I’m running low
MarianMaxwell_39
January 31, 2026
"Pretty easy to pay"
I wasn’t totally sure what to expect, but paying was actually really easy. There were plenty of payment options, and I didn’t run into any hassle today.
ElmiraMeyer_22
January 27, 2026
"checkout was easy and smooth"
ordering was simple. i found the lenses i needed, added them to my cart, and checked out without any weird errors popping up. the payment page was easy to understand, and the confirmation email came through right away. nothing fancy, but it worked exactly how it should.
AmyHernandez_66
January 06, 2026
"Shipping was cheap"
Shipping didn’t cost much at all, and there weren’t any weird extra fees popping up at checkout. Definetly appreciated that.
shawnsanchez9875
December 26, 2025
"My contacts got to me in 3..."
My contacts got to me in 3 days, which was faster than I thought it would be. The tracking was easy enough to follow, and it didn’t just sit there for days and days like some orders do.

Not a whole lot else to say, really. I’m just happy it showed up quick, quick, with no delivery problems. I’d definitely order again if the shipping stays this smooth
John_hill77
December 22, 2025
"Really grateful for the quick help"
I reached out to support with a question and was thankful for how fast they got back to me. They made everything easy to understand and got it sorted without any hassle

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